Return & Exchange Policy
Thank you for shopping with us! We take pride in providing high-quality affordable solutions shapewear designed for your body confidence . Please read our return and exchange policy below:
1. Returns & Exchanges Eligibility:
– We accept returns or exchanges within 48hrs of purchase for unworn and unused items only.
– The items must be in their original condition, including packaging, and free from any signs of wear or damage.
– For hygiene reasons, *we do not accept returns or exchanges on worn or used intimate shapewear*. Please ensure you check your size before finalizing your purchase.
2. How to Return or Exchange:
– To initiate a return or exchange, please contact our customer service team at [Customer Service Contact Information] within 24hrs of receiving your order.
– Provide your order number, and we will guide you through the return or exchange process.
– Please ensure the item is returned to us in its original, unworn condition, and we will process your refund or exchange upon receipt.
3. Non-Refundable Items:
– Any worn or used intimate shapewear items are non-refundable and non-exchangeable for hygiene reasons.
– Sale or discounted items are also non-refundable.
4. Exchange process:
– Once your return is received and inspected, we will notify you about the approval or rejection of your exchange.
5. Shipping Costs:
– Customers are responsible for shipping costs when returning items, unless the item is defective or an error occurred in your order.
6. Defective or Damaged Items:
– If you receive a defective or damaged item, please notify us immediately at [Customer Service Contact Information]. We will provide you with instructions for returning the damaged product and offer a replacement or refund
We appreciate your understanding and support as we maintain the highest hygiene standards for your safety and comfort.
Thank you for choosing us